Kelley Group · New England District

Quick Take.

A few honest questions about the Wellness Satisfaction Guarantee — how we talk about it, and whether it's actually working for you.

Closes Friday, July 24 · Midnight ET

First up

What's your name?

Question 1 of 5

When talking to a client, would you rather mention the satisfaction guarantee upfront, or leave it unmentioned?

Mention it upfront
Don't mention it upfront

Question 2 of 5

Do you believe mentioning the guarantee upfront is driving up refunds?

Yes
No

Question 3 of 5

If we simply didn't mention it upfront, but still honored refund requests as they came in — would that be a better approach?

Yes
No

Question 4 of 5

Is the guarantee helping you seat more people?

Yes
No

Question 5 of 5

Is the guarantee helping you close more people?

Yes
No
🎉

Got it — thank you!

Your answers are in. We'll share what the team is saying once the poll closes.